Our insurance coordinators deal with many different insurance companies. Some companies offer many different hearing health and medical plans. These companies can change benefits, co-pays and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate our patients’ insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

Although we will gladly file your claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (hearing health offices).

Further, most hearing health insurance policies are limited and often only pay for a portion of the procedure(s).

The Assistive Devices Program administered by the Ontario Ministry of Health provides a grant of up to $500 per ear to help pay for hearing aids. This amount is deducted from your total bill and we bill the program directly. For more information on this program, please visit the Assistive Devices Program website. Hearing Health is an authorized vendor for the Assistive Devices Program.